Creating inclusive and supportive spaces
Expanding impact through partnerships
In 2024, Places of Welcome celebrated 10 years of providing safe, welcoming spaces, growing to 821 locations and reaching 22,167 people with the support of 4,105 volunteers. Strong partnerships with churches, charities, and local services have been key to expanding the network and deepening its impact.
Places of Welcome uphold the 5 Ps – Place, People, Presence, Provision, and Participation – ensuring venues remain accessible and community-driven. New venues, including St. Ambrose Barlow Catholic Church in Birmingham, launched community cafés and hubs in response to local needs.
“Inclusivity is at the heart of what we do,” says coordinator Hayley-Charlotte Haughton. “Simple things like fresh fruit on tables or a community library remove barriers and create a welcoming space.”
Strengthening partnerships for greater impact
- Social Prescribing: New resources were developed to help Places of Welcome connect with healthcare professionals, ensuring people in need are signposted to supportive spaces.
- Community collaboration: Venues built partnerships with businesses, charities, and councils to offer activities like craft sessions, food provision, and family events.
- Supporting local democracy: Ahead of the UK General Election, Places of Welcome distributed voter registration guidance to help visitors access information.
Holbrook Heart Café : A place to belong
At St Mark’s Church in Holbrook, community and connection are at the heart of everything they do. Holbrook Heart Café isn’t just for church members, it’s truly a community space. By partnering with local GP surgeries and social prescribing networks, the café has welcomed people looking for friendship, support, and a place to belong. The nearby care home also brings residents along when possible, ensuring no one is left out.
We’ve heard time and again that people are looking for spaces where they can feel welcome, without pressure or judgment,” Jo, Senior Administrator at St Mark’s shares. “People often ask, ‘We’re not part of the church, can we still come in?’ The answer is always yes. This café is open to all.”
Beyond coffee and conversation, the café meets practical needs too. A clothes and toy exchange has been set up, helping families in need while fostering a culture of sharing and generosity.